Salesforce B2C Commerce Cloud Consulting Agency
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Top Salesforce B2C Commerce
Implementation Agency
Implementation Agency
It’s been predicted that the customer relationship management (CRM) market will reach a whopping $36 billion by 2017. While there are many CRMs available on the market, most are designed specifically with B2B in mind. Because of this, finding a B2C CRM solution that fits the needs of your organization can be difficult. Salesforce B2C Commerce solutions incorporates all available customer service channels, and also offers a self-service portals and community forums where customers can come together to crowdsource solutions and ideas.
At Rave, we have the expertise to customize and implement Salesforce B2C Commerce in the right way for empowering the companies to unify the customer experience across all points of commerce, including web, social, mobile, store, and others. From shopping, to fulfillment, to customer service, B2C Commerce delivers a 1-to-1 shopping experience with built-in predictive intelligence.
Why Choose Salesforce B2C Commerce?
With Salesforce B2B Commerce a seller can manage Commerce + CRM data like: orders, carts, cases,
and opportunities both for individual customers and in aggregate. Business buyers using the ecommerce sites can access
their data directly from their web portals for easy account and order management thus generating online revenue fast,
easily scale for growth and stay 100% connected to customers.